If you’ve ever booked a wastewater job or had an inquiry, you would have spoken to one of our wastewater call centre team – lucky you! We’re grateful to have created a knowledgeable, friendly team who genuinely want to help. We have 8 reasons why we think our wastewater call center team might be different to others…
- We love our customers — we look forward to your calls
- We know a lot about septic tanks and on-site wastewater treatment systems
- We always answer our phones (and in only a few rings)
- And if we can’t answer straight away because we’re busy, we will always call you back
- We will try to resolve your problems immediately and if we can’t we’ll try and find someone who can
- We will question you to see if it’s something you can fix yourself
- If we can’t resolve it over the phone, we will always try to send a tech the same day or the next day
- We have more jokes about septic tanks than you’d care to know
We’re always getting in the sh!t….and we thank you for it!
Our friendly customer service team, left to right: Alma, Pamela, Mike Z, Glenn, Gavin and Jason.
To schedule a wastewater service or just to ask a related question, please call our friendly team on 0800 493 768.