90% reduction in delays – how we helped a manufacturer streamline drain maintenance
A leading Auckland-based manufacturer saw a 90% reduction in operational delays after partnering with HydroVac to optimise their stormwater and wastewater servicing.
With a large site and complex drainage infrastructure, this manufacturer needed a more structured, proactive approach to maintenance – one that would reduce disruption, provide greater visibility, and support long-term asset health.
Our Approach
1. Smarter Planning
We mapped the entire site’s stormwater and wastewater assets, combining current service records with visual overlays to build a timeline of known issues. This gave everyone – from facility managers to operators – a clear view of what’s been done and what’s due.
Outcome: More efficient scheduling and no more guesswork.
2. Digital Tools & Data
CCTV footage, digital mapping, and an easy-to-follow timeline of servicing gave the team confidence in their decision-making. Now, when something needs attention, we can quickly track when and where it was last inspected or cleaned.
Outcome: Data-driven planning and faster responses.
3. Proactive Maintenance
We introduced scheduled service blocks that fit around site operations, avoiding unexpected disruptions and allowing the site’s FM to plan ahead. Our team is equipped with the tools and knowledge to carry out inspections and cleaning with minimal impact on day-to-day activity.
Outcome: Fewer delays, less downtime, and improved cost control.
The Outcomes
Within six months, the manufacturer experienced:
- 90% fewer delays linked to drainage issues
- Clear oversight of maintenance history and asset condition
- Reduced urgent callouts and easier planning for future work
The shift to a proactive model helped the team stay on the front foot – saving time, reducing costs, and avoiding unplanned shutdowns.
Our structured, data-led approach continues to support this manufacturer’s operations today. With easier access to historical data, streamlined servicing, and strong collaboration, they’re better equipped to manage their infrastructure and avoid reactive problems.
At HydroVac, we tailor drainage solutions to work around your business – not the other way around. Contact us to see how we can help you with a smart, more efficient drain maintenance solution for your site.