Testimonials

“I just wanted to thank you and your team for your efforts with the rising main break at Capehill last week. Please pass on my thanks to your team – your swift response, professional behaviour and hard work are to be commended. Your efforts have not gone unnoticed.”

“I have nothing but absolute praise for the two HydroVac men whom serviced our septic tank. Gabriel and Alan are no-nonsense, good old-fashioned hard workers who are not scared to get stuck in. I watched the previous service back in 2019 and they didn’t take the top off the tank like these two hard grafters did. It wasn’t all plain sailing either… they carefully broke away the crusty top that sat on top of the liquid side of things and just got on with sucking it all out. These days most people want to take shortcuts… but not these HydroVac boys. I have been hiring staff for my mechanical business for the last 49 years and after seeing these two get stuck in I wouldn’t hesitate writing a reference for your company to anyone requiring your services. Right down to the office staff phoning me to sort out a time — no shagging around, job done!”

“Just had the boys come clean our grease trap. Just got to say that they did a fantastic job of cleaning it out for me, that shows how someone can take pride in their work no matter what job it is. In my many years of being in the trade & being an employer for a fair few of them, I can count on one hand when I’ve been this impressed & have actually emailed to let the company know. Thanks for getting the job done so quickly for me as well.”

“So checking and surveillance of my tank are all taken care of already? I might have known! It really is a pleasure to work with a company that is truly professional at every level: sadly, something quite rare in NZ!”

“For cleaning of Stormwater Filtration unit (JellyFish), I’m very happy to recommend HydroVac — first class service.”

“HydroVac give great support and their service is very proactive and helpful. Would highly recommend.”

“Skilled operators performing highly technical tasks to maintain and repair stormwater treatment facilities in demanding underground installations. The equipment they use is top of the range and the staff are very professional with special attention to safety and quality of workmanship.”

“Matt and his team have worked with PSE on many occasions and I have always found them to be very cost effective, professional and their equipment is always correct for the job required. I would recommend them for any Hydrovac services in Christchurch / West Coast area.”

“HydroVac provide our onsite environmental services, both scheduled and on-call. They are always on time, come prepared with the right equipment and have the right safety systems in place to work with us. They’re also easy to talk to and have offered some good advice on site improvements. Highly recommended.”

“I have been working in the construction industry for over 25 years, mainly in the drainage area. When trying to find a company that keeps up with our needs, the team at HydroVac have stepped up to the mark. HydroVac has the right equipment to do the job, they always go out of their way to help us get the job done, they’re friendly and they provide professional service with competitive prices.”

“Dealing with the team at Hydrovac is a breath of fresh air. We had used two big CCTV companies prior to using Hydrovac: they would never send invoices on time, their technicians would not communicate with us if there was an issue on-site, and the team in the office were not pleasant to deal with at all. It seemed like everything was too much trouble. We are so pleased to have found a company to work with who is fantastic in every aspect from the office to accounts to the technicians. We love working with the HydroVac team and look forward to continuing our relationship with them.”

“Hydrovac are always willing to go that extra mile. When the deadline seems far too impossible to be achieved, I can always rest assured that Hydrovac will go that extra mile to ensure the job gets completed before we reach the deadline.” 

“Thanks a lot for organising the hydro-excavation job on Saturday for me. Your two guys were awesome to deal with. You should be happy to have them on your team.”

“Thank you for your prompt attendance and your professional and caring attention in dealing with our drain issues. Will definitely call on you again!”

“Your technicians are always polite and friendly and leave everything tidy. I always recommend Hydrovac to anyone who asks me. Thanks again for outstanding service – it does make a huge difference and I appreciate it.”

“I would just like to say how wonderful your tech bloke Wayne was in sorting my tank issues. Wayne was friendly, informative and efficient. So great to have a company with good customer service skills. Very impressed. Many thanks!”

“Just wanted to let you know that I really appreciate that you went back to the supplier and made the case for a free replacement under their warranty terms. I realise it was a bit of a mission to resolve but you have been brilliant and I think you deserve a very high recommendation for your customer service.”

“Thank you for all your assistance and keeping me informed of things, your service support was really appreciated at a stressful time.”

“I would like to give positive feedback for Bruce and the service he did. He was punctual and had great experience in handling the situation. As a first time user of the wastewater system he was patient in explaining all the necessary requirements I needed to do and also how to operate it and check on the filters. He is a great asset to your company and a skilful person.”

“Really impressive service, guys! Called the Tuesday after Easter and the guys from HydroVac were out on the same day to empty the septic tank. Friendly, helpful and fast – definitely recommended!”

“Thank you for the great service – top guys and friendly. Very helpful, very professional in what they do, would recommend them to anyone. Thank you so much for a top service!”

“Wayne is the most pleasant serviceman I have encountered for a very long time. He is an asset to your company with his manner and personality – it is people like him that ensure a business is successful! Even Kay who so kindly phoned me at 8am and ensured I had the job done at a convenient time for me. Your company seems to have an excellent level of client-first attitude.”