Auckland
Dave Coutts
General Manager
Dave has worked at HydroVac since 2012, tasked with creating and maintaining a smooth operation and growing the business. Dave brings 20+ years of management experience skills to the table and strongly believes in empowering his team to do what they need to provide excellent customer experience and go the extra mile for clients. He has a passion for seeing people personally develop and thrive through training, upskilling and in-house career succession.
Phone: 09 417 0112
Mike Dargaville
Operations Manager — Regional
Mike has worked for HydroVac since March 2019, recruited for his exceptional 22-year background in transport and logistics. With over 12 years experience in dispatch and operations management, working for some giant well-known corporations, Mike knows exactly how to keep our trucks and team running like a well-oiled machine. A strong believer in continuous improvement and making operations as efficient as possible, Mike’s eye for detail and organisational skills come to the fore in his operations manager role.
Phone: 0274 783 902
Email: mike.d@hydrovac.co.nz
Caroline Crann
Waste Water Manager
Caroline joined the HydroVac team in 2017 following varied roles in security and large corporates both in NZ and overseas. Her strengths lie in developing business processes and policies to streamline activities. Caroline puts these talents to good use in our wastewater division, embedding efficient processes and being proactive in daily business management to provide a top-notch service for our clients.
Phone: (09) 973 4861 or 027 605 0513
Email: caroline.crann@hydrovac.co.nz
Glenn Williams
Customer Services Manager
Glenn has 15 years’ experience in the transport/logistics industry — from operation manager to logistics manager – and we’re happy to have his experience and skillset back at HydroVac after three years. In his role as customer services manager, Glenn manages the customer services team as well as helping customers with queries and bookings. For him, the role is the dream job, combining his passion for logistics with helping his team reach their goals and providing the best customer service out there. He says, “Dispatch is the hub of any company. It’s where the miracles happen and that’s what I get excited about.”
Phone: (09) 417 0112 option 1
Email: glenn.williams@hydrovac.co.nz
Tyler Casey
Branch Manager – West Auckland
For Tyler, West is best! He grew up in and around Kumeu before heading to Australia in 2010. He then spent 9 years running paintball centres around Australia and Canada before returning home and starting work with HydroVac. Today, he puts the skills he learnt in customer service, training and recruitment to use in his role as field operations manager, where he most enjoys keeping customers happy and watching his colleagues progress.
Phone: 027 453 8008
Email: Tyler.casey@hydrovac.co.nz
Cody Harbour
Branch Manager — South Auckland
Cody brings a wealth of diverse experiences to his role. His career has included positions in the New Zealand Defence Force, Department of Corrections, and private sector management. He started at HydroVac as a hands-on operator, where he honed his skills on the trucks and gained valuable experience on a variety of jobs. As branch manager, Cody is focused on using his natural talent for connecting with people and nurturing relationships to add value to HydroVac and our clients.
Phone: 027 228 3955
Email: cody.h@hydrovac.co.nz
Jordy Tom
Business Development Manager
Jordy brings a lot of enthusiasm (and humour!) to his role, where he’s focused on developing and deepening relationships with new and current customers. He spends his days meeting with customers, scoping sites and designing site-specific packages (a cinch compared to selling printers, which he did in a past life). He uses his industry experience (including 4 years as a CCTV technician) to help come up with the best solution for a customer’s needs. Jordy was promoted from within after proving himself in other roles and it’s not an opportunity he takes lightly — he’s excited to be a part of the growth of HydroVac.
Phone: 027 545 8542
Email: jordan@hydrovac.co.nz
Darryn Fox
Business development advisor
Darryn joined HydroVac following 20 years’ experience in the security industry in New Zealand, Australia and the UK. He brings with him an eye for detail, a head for logistics, and a committed focus to customer services. Prior to this role, he was a wastewater tech, learning the business from the ground up. As the business development advisor for our South Auckland division, Darryn is driven to help customers in the area and make the branch a successful part of the Hydrovac network.
Phone: 021 196 5208
Email: darryn.fox@hydrovac.co.nz
Alex Davidson
Business development advisor
Alex joins us with over a decade of sales and business development experience, making him a valuable asset to the team. With a track record of strategic planning, client relationship building, and revenue growth, Alex is excited to identify new growth avenues within HydroVac and expand our client base. His unique blend of data-driven insights and a knack for relating to people from all walks of life will help him drive new business and build genuine, long-lasting relationships with new clients.
Phone: 0274 538 016
Email: Alex.D@hydrovac.co.nz
Mike Zwerink
Operations Project Coordinator
Except for one year off, Mike has been working at HydroVac since 2012 and well and truly learnt the ropes with his various roles in the business. He started on a truck, progressed into the office (first working on wastewater business and then on dispatch), then did a stint as an air-vac operator. His well-rounded experience makes him perfect for his new role as operations project coordinator where he’s responsible for ensuring jobs are well scoped and get done right the first time so clients are happy.
Phone: 021 0732 140
Email: mike.z@hydrovac.co.nz
Jason D’Costa
Dispatch
Jason has a well-travelled and diverse background, having lived in five countries by the age of 25 and coming to Hydrovac with a travel and business background. Jason started out in our CCTV division before taking the opportunity to progress within the company, putting his skills to use in operations and dispatch where he takes pride in his ability to efficiently manage and distribute deliveries. He especially enjoys being the link between Hydrovac customers, the operations team and our team on the ground. Jason is our resident sweet tooth and leads the office banter.
Email: jason.d@hydrovac.co.nz
Gavin Stokes
Dispatch
Gavin has had a long career as a driver and a colourful work history that ranged from relocating film vehicles to driving road trains in Western Australia. When he decided to give up HT driving in 2017, Gavin returned home to NZ and transitioned to a dispatcher’s role at a shipping container company. He joined Hydrovac as part of the dispatch team in late 2022.
Email: gavin.s@hydrovac.co.nz
Tania Zwerink
Accounts & Administration
Tania started at Hydrovac in May 2022, joining us from a sales management position in retail. She wanted something more challenging to keep her on her toes and she got just that! Tania looks after all things accounts for Hydrovac, as well as admin and being PA to the general manager. In Tania’s spare time, she enjoys going on bush walks if the weather permits; if not, you’ll find her binge-watching reality TV.
Phone: 09 973 4862
Email: tania.z@hydrovac.co.nz
Alma Pangilinan
Administrator
Alma plays a key role in our team, using her organisational skills to keep our operations running smoothly, helping customers with queries and quotes, processing payroll (very important!), and efficiently coordinating the service schedule of our wastewater technicians. She came to HydroVac with extensive experience in various roles within HR, administration, customer service and executive support after working in recruitment, construction, manufacturing and FMCG organizations in Dubai and Auckland.
Phone number: 09 973 4870
Email: alma.p@hydrovac.co.nz
Christchurch
Matthew Punter
Managing Director
Matthew started working for HydroVac in Auckland in 2006 as Operations Manager before taking on the General Manager role. In 2014 he and wife Rachel moved their young family to rural Canterbury to be closer to Rachel’s family. Matthew is now the owner of the Christchurch division of HydroVac and is proud to bring the same level of expert service, innovation and customer focus to the South Island.
Phone: 0274 324 249
Email: matthew.punter@hydrovac.co.nz
Simon Willoughby-Martin
Operations supervisor
Sometimes juggling numerous jobs, trucks and people can feel like rocket science so we’re lucky to have an actual rocket scientist running our operations! Simon has a background as an aerospace maintenance engineer and has worked for companies like Tesla and Rocket Lab but he’s loving the change of scenery with his role at HydroVac. Here, his key focus is to get the best out of the Christchurch team and fleet and to keep our customers happy.
Phone: 03 366 9187
Email: chchservice@hydrovac.co.nz
Jo Hamblin
Office Manager and Health & Safety
Jo joined our South Island team in April 2022, quickly using her experience as a former business owner to improve and streamline some of our internal admin and processes. Her can-do attitude and attention to detail is perfectly suited to her varied role of admin, which includes overseeing accounts and health and safety for our Canterbury team. Jo enjoys building relationships and working with customers to ensure a positive experience.
Phone: 03 366 9187
Email: office@hydrovac.co.nz
Jana Laing
Outbound Dispatch
Jana previously worked for us in administration before she left when she moved towns — thankfully we got her back, this time as our Outbound Dispatcher/Recurring Scheduler! Jana’s knowledge of our customers and their needs makes her an integral team member, and her attention to detail and customer service skills means she is perfectly suited to her new role which sees her managing all of our recurring monthly/ quarterly/ half-yearly and yearly jobs.
Phone: 03 366 9187
Email: Jana.Laing@hydrovac.co.nz